Bring your files to the next computer.
Moving to a new device should start with a clear plan for the files you care about. Tell us what you need moved and what condition the old machine is in.
Decide which files need to move.
Tell us what files matter, where they are stored, and whether both computers work. Application licenses and account access may require separate setup.
File transfer planning
New computer migration
Storage assessment
Recovery options discussion
Know the cost before you commit.
Transfer and recovery outcomes depend on the condition of the storage device. No recovery result can be guaranteed.
Useful answers.
Does this include recovering a failed drive?
A normal transfer requires readable data. A failing or unreadable drive needs a separate assessment; recovery is not guaranteed.
How do I arrange service?
Our Jacksonville storefront is in preparation. Contact us for current service availability. A website message does not confirm an appointment.
Let’s talk through your options.
Email us with the device model and what is happening.
Documents & policies
Review current documents and find your signed agreement in the customer portal.